Unlock the possibilities of the Now Platform ® with ServiceNow training and professional certifications. Get Started. The Now Platform ® Reference Guide provides a tour of its key features and functionality. Via native AI and machine learning capabilitiesDocumentation Find detailed information about ServiceNow products, apps, features, and releases. Get started Reporting. Revenues of $2. strategy, portfolio, or technical). The new solutions— ServiceNow Generative AI Controller and. ucs ceossfferings@servicenocwom . Although it started as an IT service management company, it's grown to connect people, functions, and systems across organizations. Reviewer Function: IT. Now Platform® Vancouver Release. Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. These reference architecture diagrams outline the ServiceNow products and platform capabilities that align with each business capabilities. Our cloud-based platform and solutions help digitize and unify organizations so that. Manage normal and on-call shifts from one place. ServiceNow, the industry leader in business IT solutions, delivers machine learning benefits to organizations across industries. 51% and jumped 49% year over year. Designed to boost engagement and productivity across the enterprise, the new solutions help deliver better employee. Impact Accelerate ROI and amplify your expertise. Mitigate risk and build resilience. Bring your own keys or use ServiceNow managed keys, with the ability to create. Features. It provides a lot of OOB features, so we use it on daily basis. In the face of macroeconomic challenges, the tech strategy has in many cases become synonymous with the business strategy. ServiceNow recommends new customers to consider instantiating a ServiceNow Platform Support Team. Unleash the power of AI and analytics with intelligent experiences, automation and optimisation built right into the Now Platform. The ServiceNow Tokyo release is purpose‑built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people, good for the planet, and good for profits. Get Details. Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow products. Read Full Review. 1 Includes SaaS License Connections and direct‑to‑vendor SaaS integrations. Learn more about ServiceNow today. Now Mobile reduces the friction of work, allowing employees to find answers and get work done in all departments through an app powered by Now Platform. The Now Platform delivers workflows across organizations, silos, and systems to create a seamless enterprise system of action. Good governance streamlines the decision-making required to clearly define how your organization should use and manage the Now Platform. AI Search is available with the Now Platform ®. Salesforce Platform. Company News. ServiceNow, the leader in IT management solutions and workflow automation, provides several advanced solutions, all built on the award-winning Now Platform®: Request Management ServiceNow Request Management is. Contents:. Featured Apps. ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project. Explore Catalog . Vaccination Status; Safe Workplace Suite Professional; Vaccine Administration Management;. DISER is the first Australian Government department to. Webinar. Processes span organizational boundaries, linking together people, information flows, systems, and other. is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Impact Accelerate ROI and amplify your expertise. SANTA CLARA, Calif. Skip to page content. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. About Coaxxion Business Solutions Inc. ServiceNow Now Platform is well suited for all organization's as almost all ITSM products are combined under one roof. Featured Apps. ServiceNow New to the ServiceNow platform or to Next Experience? In this course, engage with the Now Platform Next Experience UI to practice hands-on navigation. Read Full. ServiceNow Security Operations (SecOps) connects your existing security tools to prioritize and respond to vulnerabilities and security incidents faster. Build on ServiceNow administration skills to transition to application development. . Instance 3The ServiceNow backup architecture is not designed to provide archival records, given the maximum 14-day backup retention period. March 28, 2022. Prepare a RACI chart outlining the functions that will be responsible,742,673 professionals have used our research since 2012. Connect Virtual Agent to packaged integration solutions for password reset, client software distribution, access management and others. Every solution that we sell—whether for IT, Operations, Customer Service, HR, Shared. Reduce customer effort and improve your bottom line. Solutions Products Platform Customers. Flow Designer is available with the Now Platform. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. However, customers may retain data within their instances for as long as they require in accordance with their policy or regulatory requirements. Built on the award-winning Now Platform®, ServiceNow workflow management combines low-code capabilities and out-of-the-box functionality with advanced AI and supporting tools, all remote-accessible from a single, centralized location. We provide a single system of action to help energy and utilities companies work smarter. I’m thrilled to announce that ServiceNow is the Leader in low-code and enterprise no-code development platforms, according to the G2 peer-to-peer review site. More and more organizations are embracing digital evolution to improve processes and increase productivity. ServiceNow Source-to-Pay Operations automates and organizes the work of procurement—from onboarding suppliers and managing indirect procurement requests to confirming receipt and paying suppliers for products or services delivered. Choose from 500+ certified, ready-to-use apps and integrations available now in the ServiceNow Store. Predict, prioritize, and proactively manage the work that matters most with the Now Platform, the ServiceNow cloud platform. Impact Accelerate ROI and amplify your expertise. The ServiceNow Next Gen Program goes a step further by making the world, work better for as many people as possible, opening up the doors for everyone to participate in the digital economy. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. Simplify compliance with a built-in audit trail. Vaccination Status; Safe Workplace Suite Professional; Vaccine Administration Management;. Accessible at any time and from anywhere, self-service portals reduce service agent workloads. Transforming while performing. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks a re trademarks and/or . They are also responsible for ensuring that data and resources are accessible only to authorized users; no organization should be able to access information being held for other cloud customers in the same cloud environment. Learn More. With unique pre‑built services and reusable. Published: 16 May 2023. ServiceNow is powered by a singular technology stack that we call the Now Platform. Build your ServiceNow skills and unlock the possibilities of the Now Platform with on-demand courses, live training, and career journeys. Automate and integrate any process in a no-code environment. Drive transformation to build and automate quickly, future-proof technologies, and deliver. In fact, he was ahead of his time in many ways. Discover Solution Watch Video. Develop and integrate applications that help accelerate your success by partnering with the fastest-growing enterprise cloud software company in the world. It also expanded its partnership with Microsoft to create a tighter connection between the Now Platform and Azure OpenAI. How ServiceNow delivers safe and secure cloud services. ServiceNow Vendor Risk Management (VRM) helps organizations continuously monitor critical vendors so businesses can evaluate, mitigate, and remediate risks. Intelligent query features enable users to quickly find the answers they need. Enable planners to identify, prioritize, and schedule the right work while aligning teams, driving efficiency, and. The platform for digital business delivers unmatched opportunity. CANBERRA, Australia, 25 May, 2022 – ServiceNow (NYSE: NOW): Australia’s Department of Industry, Science, Energy and Resources (DISER) has successfully implemented the ServiceNow Protected Platform to streamline and automate enterprise service management for more than 4,000 employees. CJ Desai. This will evolve as you move from developing applications within your ServiceNow platform team to delegating development to your LOBs and citizen developers. strategy, portfolio, or technical). The best thing i like about the service now platform is the flexibility of using JavaScript. We lead with flexibility and trust in our distributed world of work. ServiceNow Health and Safety lets you create a strong safety culture with automated tools that support employee health. Featured Apps. Make data-driven decisions and answer questions on the spot. According to the 2022 IDC CEO Survey, 95% of CEOs see the need to adopt a digital‑first strategy. According to this evaluation, “ServiceNow has grown to a low-code platform of the first. Webinar. ServiceNow. The Now Platform is built on a universal, standardized set of definitions, out-of-the-box data models, and consistent product documentation, so everything works seamlessly together. Get Started. The Now Platform Madrid Release builds on Fred’s vision, with new mobile experiences that take full advantage of the native. Program fee required. Learn More. Atlassian Intelligence, shown by Atlassian officials in a set of demos at the Atlassian Team '23 conference this week, combines intellectual property from. The system provides targets for outputs after being sufficiently trained. SANTA CLARA, Calif. Follow our guidance so your platform and integrations are sure to support your short- and long-term business goals. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Built on the industry leading Now Platform, CSM improves support efficiency and effectiveness, and gives customers the expanded self. Learn More. Featured Apps. Leaders can log in from any device and view actionable, real-time. Visual Task Boards. A customer typically interacts with a business to attain an outcome, for example, to have an issue resolved. IT Service Management. Through individual reviews, the global community of software users has. Business leaders must drive uninterrupted innovation and enable their. Keep your ServiceNow instances secure through granular context-aware policies and single sign on multi-factor authentication. Oct 05, 2023 - Nov 22, 2023. Growth generally leads to improved visibility and brand-value, not to mention increased profit and output capacity. ServiceNow Now Platform customers. Simplify and accelerate everyday work with built-in machine learning. Virtual Agent is available with the Now Platform ®. Improve efficiency and save resources by automating workflows and processes with reusable components. The platform for digital business delivers unmatched opportunity. Now Platform®. Quickly resolve issues with Conversational Interfaces. ServiceNow Get an introduction to the Now Platform, including its architecture, user interfaces, and security with ServiceNow Platform Overview. Now on Now is about how we use our own ServiceNow solutions to work faster, smarter, and better. Run ITAM where you plan, service, and operate IT—on one platform, one data model, and one architecture. Now Platform. Improvement areas are in the license model and for citizen development. Build clearly defined, continuously adaptable plans. – March 11 – ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today introduced the Now Platform Orlando release, featuring Now Intelligence, a new set of powerful AI and analytics capabilities. Many organizations still struggle to turn vast amounts of data into actions that have business impact. Data integration just works and there is support when required. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release…Keep employees productive and happy by ensuring they can easily contact support to track and fix issues with ServiceNow Incident Management. Bring the power of generative AI to the Now Platform with Now Assist. Unleash innovation with low-code Now Platform enhancements. IT developers can create reusable. Pega Platform. As a result, the 175-year-old firm, which counts four of five Fortune Global 500 companies as clients, has seen a 20% to 50% productivity rise in several business units. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. Go beyond traditional CRM and field service. Empower everyone with generative AI use cases purpose-built for the Now Platform. Make better decisions with an accurate CMDB as your single system of record. But any initiative with this kind of ambition needs more than one. 2 Requires at least two asset management products. ServiceNow is a Magic Quadrant Leader for Low-Code for the fourth year. Release Notes and Upgrades. The Now Platform empowers developers to deliver enterprise applications to rapidly address business needs. This team serves a critical role in establishing, maintaining, and extending ServiceNow as a strategicChoose from 500+ certified, ready-to-use apps and integrations available now in the ServiceNow Store. EPA Victoria embarked on a. Discover Solution Watch Video. The Now Platform® is a powerful cloud application platform that enables customers to link real‑time data with activities, tasks, and processes to achieve better work outcomes. Now Platform The platform for digital business delivers unmatched opportunity. The tool is very comprehensive. The ServiceNow Tokyo release is purpose‑built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people, good for the planet, and good for profits. Developers at all skill levels can access sophisticated tools in a secure environment, allowing them to layer in contextual recommendations and AI search to create. I am a ServiceNow administrator who wants to begin developing apps on the Now Platform. The Now platform is highly stable (not a single outage in 3y of usage) and kept state-of-the-art in a timely manner. Within this cloud-based platform, the company has a large section known as IT Workflows that includes modules for ITSM, IT operations management (ITOM), IT business. These integrated templates, tools, and. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Bring the power of generative AI to the Now Platform with Now Assist. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. At ServiceNow, we ushered in spring with an upgrade to the Now Platform: the San Diego release. Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps. Manage employee documents more efficiently, increase HR productivity and security with ServiceNow® Employee Document Management. The Vancouver release is the second semiannual release of the ServiceNow Now platform in 2023 following the March release of the company’s Utah version. But with growth comes certain complications. ServiceNow Project Portfolio Management manages outcomes to help organizations create value, embrace uncertainty with flexible planning, and deliver faster portfolio solutions by scaling work. Automate and connect anything to ServiceNow. Learn More. For those who come into a ServiceNow workplace more frequently, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace to collaborate. Deliver engaging, personalized experiences for all users. With the Now Platform® everyoneHere at ServiceNow, we took a simpler approach. We’re delighted that G2 has recognized ServiceNow® App Engine as a Leader in: No. ServiceNow plans to add G2K’s smart IoT technology to the Now Platform, enabling businesses to intelligently action digital and in‑store data with enterprise‑grade workflows. The platform for digital business delivers unmatched opportunity. The Tokyo release introduces ServiceNow Vault, which helps protect business-critical applications using premium platform privacy and security controls. PaaS is generally presented as a no-code or low-code development solution, where those with limited or no coding experience can assemble pre-built components to create effective software programs. ServiceNow helps energy and utility providers simplify how work gets done with single cloud platform software. Security Incident Response. Built for a fast-changing world, the Now. The stock, up 73% YTD, this week hit a new 52. Sep 22, 2023 -. ServiceNow は、提供されるアプリケーション、データ、ビジネスロジック、セキュリティーモデルなどが単一のクラウドプラットフォーム上で稼働するように実装されており、計画から運用、サービス管理など、さまざまな業務がエンドツーエンドで完結する. ServiceNow’s Now Platform provides those tools, delivering unmatched experiences through a single, cloud-based system. For some, home is the primary workplace. Welcome to the Now Platform Madrid Release. AI at the foundation of the Now Platform. Empower everyone with generative AI use cases purpose-built for the Now Platform. Build cross-enterprise digital workflow apps fast with a low-code platform. ServiceNow Blog. Many organizations still struggle to turn vast amounts of data into actions that have business impact. ServiceNow Blog. Learn More Connect with fellow. Solutions Products Platform Customers Events About. It holds all your data on single secure platform, using a singular data model for all operations. Vaccination Status; Safe Workplace Suite Professional; Vaccine Administration Management;. このコースは、ServiceNow プラットフォームの基本、用語、およびシステム内をナビゲーションする方法について詳しく解説されており、これらの概念は、今後の学習内容を理解するための基礎知識となります。. ServiceNow is a broad-gauged, compendious, and logical service management platform offering immense capabilities. Learn More View Demo. Automate asset workflows at each stage of the asset lifecycle. There is no dislike at the moment for me in Serivcenow. SANTA CLARA, Calif. Implementation was good, but should have leveraged process expert. 2 Flow Designer includes Action Designer. . Increase productivity Solve issues faster with everything you need in one place. Transform manual tasks and mundane work into digital workflows. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. In cloud governance, the focus is on cost, security, and operations, where cloud management often focuses on resources. 55%) Q2 2023 Earnings Call Jul 26, 2023, 5:00 p. Together with ServiceNow® DevOps, our developers have started working with existing tools. Built on ServiceNow’s application platform‑as‑a‑service (PaaS), these apps automate work and orchestrate processes, both inside and outside your enterprise. APIs and Libraries Find the reference materials you need to build on the Now Platform. Hear how Dave Wright took charge of his career. Prioritize the backlog and plan your roadmap within the context of your service, app, or product. Learn More View Demo. Using the Now Platform ®, we created an all-knowing C-suite dashboard. With ServiceNow, you can replace unstructured work patterns with intelligent and automated workflows, creating a smarter, more connected enterprise. There is a huge demand for ServiceNow talent. Telecommunications Embrace the cloud to easily connect your entire operation. LAS VEGAS — May 16, 2023 — Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today. Transform manual tasks and mundane work into digital workflows. Integrations are essential to implementing digital workflows and creatingSingle data model Optimize service operations with a unified, cloud-based platform across operations and service management. Back then, San Diego wasn’t exactly a hub of innovative technology. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Deliver AI-powered self-service for common requests. ServiceNow is a platform that eliminates manual tasks with automated, intuitive experiences. Workflow automation Build and manage multiple complex workflows with no-code playbooks. We want to stay ahead of the curve and the capabilities of the platform, which includes DevOps and AIOps at the forefront of industry innovation. The Now Platform® Orlando release offers an incredibly rich set of artificial intelligence (AI) capabilities and analytics, helping you and your team work smarter and faster. There is a huge demand for ServiceNow talent. Learn more about how you can reach your career potential and benefit from the fast-growing ServiceNow ecosystem. Think about the capabilities you need to segregate users and/or data to meet your business needs and regulations, such as data sovereignty. Create. This document refers to resources found in the ServiceNow CORE. We built the capabilities into a single platform that includes: Development tools to allow software developers to build advanced, cloud applications. Create a consumer-grade experience for patients that lets them access care or make requests from anywhere. Transform the impact, speed, and delivery of IT. Hear how Dave Wright took charge of his career. 1 Enterprise No. The AI Lighthouse program brings together ServiceNow, NVIDIA, Accenture, and select customers to design, develop and implement new generative AI use cases. Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. The primary role of the company's new Generative AI Controller is to connect ServiceNow instances to. Ofrece la experiencia adecuada a los empleados en cualquier lugar. It features a host of innovations—more than 650— across our IT, employee and customer workflows. Additionally, as customer zero , ServiceNow has gone live with more than a dozen internal generative AI pilots, including IT, customer service, and engineering use. Automate mundane work for agents, admins, employees, and developers. The platform for digital business delivers unmatched opportunity. Anticipate trends, prioritize resources, and continuously improve with real-time analytics. Featured Apps. Achieve Success. Take action easily with the latest data at your fingertips. Automate and connect anything to ServiceNow. The platform for digital business delivers unmatched opportunity. They help workplaces optimize facilities management, capital project management, facilities maintenance, real estate lifecycle management, and resource. ServiceNow plans to add G2K’s smart IoT technology to the Now Platform, enabling businesses to intelligently action digital and in‑store data with enterprise‑grade workflows. The user interface is very good. Show More. Empower service delivery teams with targeted, purpose-built tools and. The best feature is the reports, where are there are more options for report generation. Although it started as an IT service management company, it's grown to connect people, functions, and systems across organizations. Explore Platform Get the latest ServiceNow updatesDefinition of SOAR. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. The platform for digital business delivers unmatched opportunity. SANTA CLARA, Calif. Organizations face mounting pressure to streamline their processes and improve productivity and performance, often with tighter budgets and fewer resources. All generative AI innovations announced today are part of ServiceNow’s Now Platform Vancouver release and will be generally available in the ServiceNow Store on Sept. Modernize legal operations to make faster decisions and increase. ServiceNow® App Engine is built on the Now Platform®, giving developers access to AI-powered capabilities, such as search, analytics, and predictive intelligence. workflows, ITSM terminology and flows etc. Global Business Services (GBS) is an organizational model designed to deliver end-to-end enterprise services within a single consolidated structure. Connect Virtual Agent to packaged integration solutions for password reset, client software distribution, access. The platform for digital business delivers unmatched opportunity. Appian Low-Code Platform. Now Platform. Employee Center is available with these ServiceNow products. Learn how ServiceNow leverages best practices and standards to protect your data and ensure the availability, performance, and scalability of its cloud platform. The Now platform is highly stable (not a single outage in 3y of usage) and kept state-of-the-art in a timely manner. The ServiceNow solution With the Now Platform, anyone can digitize and automate departmental and cross-enterprise workflows, optimize business processes for resiliency, and mitigate risk, all on one cloud-based platform. ServiceNow offers competitive product packages that scale with you as your enterprise. Manage disruption through a unified continuity, recovery, and risk program on a single platform. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. As ServiceNow President and CEO John Donahoe has said, if all you have is ‘just’ a software platform, then that’s not enough to bring about digital transformation in real terms. Creator workflows. With ITSM, you can consolidate on-premises legacy tools to a single cloud platform and harness shared data and analytics with automated workflows on the Now Platform®. Mobile experiences, a service management portal , and. application development . Atlassian unveiled AI-driven features on the way for its cloud platform that enhance automated workflows among Jira Cloud, Confluence Cloud and third-party tools. Since May, ServiceNow has launched a slate of powerful generative AI capabilities, purpose-built for the Now Platform, and engaged with large pharmaceutical,. Transform your business with. Ready-made tools and templates all mean easy and fast setup of your instance from the start, along with quick creation of interfaces and applications. Now Platform. Now Platform. With Now Intelligence, ServiceNow empowers enterprises with new insights. The Now Platform ® Reference Guide provides a tour of its key features and functionality. Automate and optimise every process so every employee can focus on work that matters most. Your platform architecture will be the foundation for ServiceNow. Minimize risk and expense for every stage of integration. The market cap on NOW is currently $92. Deliver the right experience to employees anywhere. Modern organizations need an intelligent digital platform. - Now Learning Get in touch with pros and peers. These integrated templates, tools, and components can help you build and extend ServiceNow solutions—all in one platform. "ServiceNow Now Platform is quite useful, scalable, and flexible. What we should have leveraged was a process architect/lead to help us with our planning, design and implementation. The platform for digital business delivers unmatched opportunity. 6. Skip to page content. ServiceNow Blog. ServiceNow Event. Software users have spoken, confirming the power of ServiceNow’s innovative low-code and no-code development platform. Bretlan Fletcher, Senior IT Director at ICE, says, “The NYSE was an early ServiceNow adopter. Now Assist in Virtual Agent, flow generation and Now Assist for Field Service Management are the latest generative AI solutions to be embedded into the ServiceNow. Interviewed customers include the following: In addition, Forrester fielded a global survey to current ServiceNow Now Platform customers, asking them of their experience and how multiple financially impactful levers were moved with their use of the Now Platform PaaS solution. At ServiceNow, the Now Platform, digital workflows, and our Workplace Service Delivery solution automate and coordinate activities and enable us to adapt quickly in this dynamic environment. ServiceNow Event. The platform for digital business delivers unmatched opportunity. Boost productivity with. The application is very easy to use and user friendly, the interface is pretty much self explanatory. The P/S ratio is 12. ServiceNow Configuration Management Database gives you full visibility into your infrastructure and service. A good CX can also bring improved loyalty, increased customer satisfaction, and. Drive customer engagement and loyalty with digital customer workflows that automate work across departments. The Now Platform includes generative AI, machine learning frameworks. The Orlando and Paris releases have brought many new capabilities to the Now Platform allowing developers to implement their own Continuous Improvement and Continuous Delivery (CI/CD) pipelines to accelerate Now Platform development. Security orchestration, automation, and response (SOAR) primarily focuses on threat management, security operations automation, and security incident responses. Create seamless experiences for employees and customers. Automate and optimize operational workflows with AIOps and machine learning to drive organization-wide efficiencies and reduce costs. Built for a fast-changing world, the Now. ServiceNow (NYSE: NOW) makes the world work better for everyone. Review our guides before you start developing the front-end of the Now Platform. Knock down silos with one data model and one architecture across the enterprise. View and download the full infocard for a highlight of Now Platform capabilities features. Learn More. Make better decisions with an accurate CMDB as your single system of record. Connect existing security tools with a security orchestration, automation, and response engine to quickly resolve incidents. ServiceNow New to ServiceNow? This course is for you! Explore the seven core areas of ServiceNow and how to navigate the Platform. Employee Center Offer a single, unified portal for service delivery across the enterprise. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Now Platform. Algorithms apply what has been learned from data that has been labeled or classified to new data, to predict future events. Low-code platforms are designed for professional developers and non-technical business users. Digital business platform ServiceNow has a data vulnerability that could have compromised its users for years, a cybersecurity expert warns.